Legal

Privacy Policy

We respect your privacy and only collect data necessary to operate the service.

1. Data we collect

  • Account information such as name, email, and password hash.
  • Billing identifiers from Stripe (customer and subscription IDs).
  • Telegram connection metadata needed to ingest signals.
  • Execution logs and minimal message previews for troubleshooting.

2. How we use data

  • Authenticate users and manage subscriptions.
  • Route signals to the correct MT accounts.
  • Maintain platform security and performance.
  • Provide customer support and diagnostics.

3. Sharing

We share data only with service providers required to operate the platform, such as Stripe for billing and hosting providers for infrastructure.

4. Data retention

We retain data while your account is active and for a limited time afterward to meet legal or operational requirements. You may request deletion where applicable.

5. Your choices

You can update account details, cancel subscriptions, and disconnect Telegram at any time. Contact support for data access requests.

6. Cookies & Tracking

Essential cookies: We use a session cookie (ttmc_session) to keep you signed in and an affiliate cookie (ttmc_ref) to credit referrals. These are necessary for the platform to function.

Analytics: We use Google Analytics (GA4) to understand how visitors use the site. This sets third-party tracking cookies.

Live chat: We use Tawk.to for customer support, which may set its own cookies.

Your choice: On your first visit, a cookie consent banner appears. You can accept or decline non-essential cookies. Your preference is stored for 365 days. You can clear your browser cookies at any time to reset this choice.

Cookie list:

  • ttmc_session — Session management (essential, 24 hours)
  • ttmc_ref — Affiliate referral tracking (essential, 90 days)
  • ttmc_cookie_consent — Stores your cookie preference (essential, 365 days)
  • _ga, _gid, _gat — Google Analytics (optional, up to 2 years)
  • tawkUUID, twk_* — Tawk.to live chat (optional, session)

7. Contact

Questions about privacy? Contact us via the Contact page.